Gutter Guys service representative, Josh, clearly and fully explained the service to us. We live under trees so our gutters tree flowers and other debris on them and Josh told us that Gutter Guys would do its best to resolve the problem. On the appointed day of cleaning, the gutters were cleaned very well. Additionally, the cleaning squad blew the tree debris off of the roof so that the gutters will not clog again this year. We are very satisfied with the service.