John came out to measure and was very thorough in the explanation of the product and how it compared to the other products we had reviewed. The explanation was very clear and what would be done and in addition he went through all of the color options and the installation process. We were not home when the product was installed and could not tell they were even here. No mess or damage to the home or surrounding landscape. We have had multiple rain storms and have had no issues. Nina called to follow up and make sure that we were satisfied and if we had any outstanding questions or concerns. Happy Customer and would recommend to anyone.