I called 3 places first told me a minimum price on the phone without any ?s as to the job. Second company came out gave me same price as 1st he looked at old gutter took no measurements, did nothing but quote a proce. Matthew from Gutter Guys came out, looked and took measurements, explainjd what needed to be done (and the price was much better then the other 2). There was another situatinj that was casuing watet o pool in one small area appearing to erode the concrete. They told me a pipe would help the water to be more dispersed. I agreed to the extra work but found after it was done the water still ended up in the same area in the concrete. I took pics and ocntacted them. Josh came out, looked at it and understood why I was unhappy with the pipe and wanted it removed. No debate with me, no argument as has happened with other companies that are unwilling to to work with a customer. Instead he removed it and right then and there refunded the cost of that part of the job. I am only sorry I dont have more gutters for them to work on. I recommend them wholeheartedly. They were professional, responsive and nice folks to boot.