We have been using the Gutter Guys for years, to our complete satisfaction. We had a cleaning in December and noticed a clogged small gutter during a recent heavy rain. I spoke to Laura and they dispatched a team, Al and Bobby today 1/29/20.. They did a quick inspection and verified that it gutter must have been missed during the cleaning. At the time we had contractors working outside so it is understandable. They rectified the issue with sincere apologies. First Class Service!