First they install a great gutter system one and half years ago. Then, when we began experiencing leaking, and a roofer came out and said it was the gutter guards, I call the Gutter Guys to come back. They came out found 14 hole in our roof left from the original builder and at no charge went up on our 8/12 pitch roof and patched them all. I cannot thank these guys enough! This is what real customer service looks like.